AI-powered claims digitalisation
Future human-computer interaction models inevitably involv ...
Client background & business context
- Client: large multinational integrated oil, gas, and petrochemical company
- Project: Smart Credit Limit Request Application
Challenges
Their current processes involved human input at many steps, which required considerable effort and time while also running the risk of human errors appearing.
Together with our partner, we identified this process as being the perfect use case and opportunity to improve some of these internal procedures regarding issuing lines of credit for purchasing petrochemical products through automation.
Our approach
With the main objectives outlined by our partner, Accesa provided a team of RPA experts to guide the business in its implementation journey to a future-proof solution to process limits in accordance with pre-determined rules.
Working in close collaboration with the many stakeholders involved and through a consultative approach, our RPA Process Automation Analysts put together a complete plan to ensure the fast and smooth development of the RPA application.
Technologies
- UiPath Studio
- UiPath Orchestrator
- SQL
Results
Accesa managed, together with the partner, to release a multi-branded omni-commerce platform that can face future business challenges brought by the market and technological expansion.
- 90%+ reduction in manual effort by implementing credit risk analysis automation
- Major reduction in errors in the legacy process
- Created a large database of credit limits to help track customers
- Strengthened compliance with information security standards
Related case studies
München
Mies-van-der-Rohe-Strasse 6, c/o Design Offices
80807 München, Germany
E-mail: hello (at) accesa.eu
Cluj-Napoca
Constanta 12, Platinia
400158 Cluj-Napoca, Romania
E-mail: hello (at) accesa.eu
Oradea
Cetatii Square 1, Oradea Plaza
410520 Oradea, Romania
E-mail: hello (at) accesa.eu