When we began the project, our primary focus was to learn as much as possible about our partner's business needs and context, so we could prepare an optimal solution. We worked closely with their internal team to ensure a smooth transition from the previous provider and build a strong collaboration and commutation culture within the teams.

After the initial design and development phase, we successfully launched the online store on time and started focusing on creating new features and ensuring high quality on the platform. We added a dedicated team of QA specialists to the project to ensure that both pre-existing bugs, as well as potential new errors that may appear with new releases are quickly detected and remedied.

As we implemented both minor and major releases, we constantly refined our development processes to maximize the impact of our team and roll out quality features effectively. This continuous improvement led the team to adopt a Feature Driven Development approach which ensured we could respond to our partner’s requests faster and lower new features’ time-to-market. Another change was the inclusion of the QA team in the feature design phase so they could provide early feedback. This enabled us to better allocate our resources and validate feature requirements from the design phase.

Throughout the project, we maintained close communication so that our partner was always up to date on the delivered business value and so that we could prepare custom training materials for their development teams. These materials were created to help developers take ownership of the project and maintain its high standards while working with SAP Commerce Cloud.