Services / Custom Product Development / Hero

Custom Product Development

Create and grow your organisation through software solutions custom-tailored for your business, team, and objectives.


The Accesa team has been helping our partners turn ideas and business needs into workable digital products and solutions since 2004. Our consultants and tech specialists focus on nurturing long-lasting partnerships with our customers through tight communication and collaboration. The end goal in any project is to integrate into our partners' value chain and deliver real and measurable results to help them reach their goals. 

The custom products we develop cover a wide range of use cases and business needs for cloud, mobile, or web environments but have one thing in common — they’re all designed as robust, scalable, and future-ready solutions to real challenges. 

Product Definition

We establish a solid understanding of your needs, define project functionalities, intended benefits and objectives, and provide a clear roadmap for the subsequent stages of the custom product development.


After thoroughly analysing the requirements, we align the development plan with your strategic goals, asses the technical feasibility, design a scalable architecture and create an intuitive user experience.


To validate the concepts behind the solution, we conduct a series of workshops and create a prototype or proof of concept. This step helps us gather crucial feedback, identify potential improvements and mitigate potential risks as early as possible.


Through iterative development and deployment, we build the custom solution that covers all intended features, functionalities, and components. Along the way, we also test and document the code, to ensure scalability and high quality standards.

Support and Maintenance

We commit to providing timely and effective support services and addressing any issues or bugs that may arise post-deployment, while also maintaining the product's performance, security, and compatibility with evolving technologies.

Continuous Evolution

We’re committed to delivering ongoing product improvements, releasing regular enhancements, proactively monitoring and optimising performance, collaborating transparently with our partners, and ensuring long-term product sustainability.

Make the impact that off-the-shelf software can’t.


Successful projects in 2022 - 2023


Active clients developing custom software with us


Engineers and experts in Custom Product Development


Client story hero - Creating a Unified Experience trough Data Provider Migration
Creating a Unified Experience trough Data Provider Migration
Custom Product Development
Application Modernisation

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Use Cases

Facts & Figures


Tailored Precision - We meticulously craft the software to align with your business's distinct processes and requirements. It efficiently addresses specific pain points that off-the-shelf solutions might overlook, ensuring optimal functionality and user experience. 

Scalability and Adaptability - Custom solutions are built with scalability in mind, allowing them to grow seamlessly alongside your business. They adapt to evolving demands, user loads, and industry trends without the disruptions and limitations often associated with off-the-shelf options. 

Distinctive Competitive Edge – Bespoke solutions empower your business with unique competitive advantages. By tailoring features and capabilities to your industry and customer needs, you stand out in the market and attract customers seeking specialised solutions. 

Robust Security and Control – Cybersecurity is increasingly important for modern businesses, especially in regulated industries. Custom products can integrate security and compliance measures based on your needs to ensure your data and operations are properly safeguarded. 

Seamless Integration – Compared to pre-existing solutions, custom software is designed from the start to integrate into your pre-existing technological infrastructure. This approach ensures that your new functionalities seamlessly integrate with established tools, systems, and workflows. 


Initial consultation

The journey begins with an initial consultation where we hold meetings with the customer to understand their business objectives, challenges, and requirements. We listen to their needs, ask relevant questions, and gain a deeper understanding of the desired outcomes and expectations. This stage helps us determine the most fundamental aspects of the project. 

Services / Custom Product Development / Collaboration Journey 1

Requirement gathering

We work closely with the customer to gather detailed requirements for the custom product. Through workshops, interviews, and documentation reviews, we capture functional and non-functional requirements, user workflows, and any specific customisation needs. We emphasise the importance of open and transparent collaboration to ensure all requirements are understood and documented accurately. 

Services / Custom Product Development / Collaboration Journey 2

Planning and proposal

Based on the gathered requirements, we create a comprehensive project plan and proposal. This includes timelines, deliverables, resource allocation, and cost estimates. The plan is refined and aligned with the client's priorities and budget to ensure a smooth and rewarding way of working. 

Services / Custom Product Development / Collaboration Journey 3

Design and prototyping

Once the project plan is approved, we proceed with the design and prototyping phase. We create wireframes, mock-ups, and interactive prototypes that showcase the envisioned user experience and functionality of the custom IT product. We gather customer feedback and suggestions at every step, iterating on the design until we reach a solution that all stakeholders are satisfied with. 

Services / Custom Product Development / Collaboration Journey 4

Development and testing

With the design finished and validated through the prototype, we begin developing the solution. Following an agile development approach, the team delivers features and functionalities in sprints, ensuring that all delivered code is properly tested and debugged and that the product meets quality standards. 

Services / Custom Product Development / Collaboration Journey 5

Deployment and training

Once the software is ready to launch, we deploy the solution with a focus on ensuring a smooth transition, including data migration, system integration, and user training. To make sure that the solution has a positive impact on the organisation in the shortest time possible, we also prepare documentation and training materials. 

Services / Custom Product Development / Collaboration Journey 6

Support and maintenance

After deployment, we continue the collaboration by providing ongoing support and maintenance. Stakeholders are kept in the loop through established channels of communication, such as a dedicated support portal or helpdesk, which helps with addressing user queries, resolving issues, and handling software updates.  

Services / Custom Product Development / Collaboration Journey 7

Continuous evolution

Throughout the collaboration journey and beyond, we engage in continuous evolution activities together with our customers. We collaborate to gather user feedback, assess market trends, and identify opportunities for product enhancements and updates. New features are proposed, updates are released, and recommendations are provided for the product's ongoing improvement. 

Services / Custom Product Development / Collaboration Journey 8





After you submit a contact form on, one of our representatives will review the information and get back to you in 1-2 business days.


We will then assign a Technical Presales expert to have a deep dive and assess your requirements and objectives.


The Presales expert will work with a bid team and a Software Architect to prepare a high level project estimation and the Sales expert will provide you with a commercial offer.

We will get back to you within 1 to 2 business days. We will also provide a proposed project allocation and start date after a minimum of 15 days from the deep dive session.

Address: Constanta 12, Cluj-Napoca, Romania