Managed Operations

Ensure Smooth Operations & Reliable Support for Your Business

OUR EXPERTISE

Our Managed Operations services aim to optimise and streamline organisational processes, ensuring efficient and reliable operational performance. We offer a range of solutions and expertise to manage IT infrastructure, enhance system performance, and ensure the continuity of critical business operations.

With our Managed Operations services, businesses can proactively address operational challenges, increase their efficiency, and maintain the trust of their customers and stakeholders in an increasingly competitive market.

We provide end-to-end solutions to help businesses optimise their IT environments with seamless integration of cloud platforms, data centres, and network infrastructures. We specialise in designing, deploying, and managing scalable and secure cloud environments—whether public, private, or hybrid—tailored to meet your specific needs.

Our expertise is rooted in industry best practices that enable organisations to optimise their IT services for efficiency, quality, and continuous improvement. Our comprehensive solutions align IT services with business objectives, ensuring high levels of service availability, customer satisfaction, and operational excellence.

We ensure the health, performance, and availability of your critical IT systems and applications, providing real-time insights into your entire technology stack. With a proactive approach to monitoring and observability, we detect and resolve issues before they impact your users, reducing downtime and enhancing operational efficiency.

We manage and optimise various systems and tools to ensure your IT ecosystem works efficiently, leverages new technologies and platforms to their full potential, and enables smooth organisational operations.

Our SAP Infrastructure Operations Expertise covers the management, optimisation, and maintenance of the underlying technical infrastructure that supports SAP systems within an organisation. This expertise ensures that SAP environments are highly available, secure, scalable, and aligned with business needs.

We ensure the efficient operation, maintenance, and continuous improvement of your organisation’s business-critical applications, aligning the applications portfolio with business goals. Our focus is on enhancing performance, reliability, and user experience while minimising downtime and operational risks.

Transform your business with our services.

100+

Managed Operations in 2022 - 2023

40+

Active clients 2022 - 2023

220+

Managed Operations specialists

OUTCOMES

Benefits

Use Cases

Facts & Figures

Benefits

Efficient operations – Streamline and optimise business operations, ensuring efficient and smooth functioning. By leveraging industry best practices, these services help businesses achieve operational excellence, reduce downtime, and improve productivity.

Enhanced customer experience – Prioritise customer satisfaction by providing timely and effective support. With a dedicated support team in place, businesses can address customer inquiries, resolve issues promptly, and provide personalised assistance, leading to improved customer experience and loyalty.

Scalability and flexibility – Enable businesses to scale their operations as per demand. Whether it's handling increased customer volume or expanding into new markets, these services ensure scalability and flexibility, allowing businesses to adapt and grow without disruptions.

Proactive issue resolution – Proactively identify and address potential issues before they escalate. Regular monitoring, performance analysis, and proactive maintenance help detect and resolve issues early on, minimising downtime and optimising system performance.

Cost optimisation – Identify areas of inefficiency and implement strategies to reduce expenses. By leveraging automation, streamlining processes, and implementing best practices, businesses can achieve cost savings and improved return on investment.

GET IN TOUCH

WHAT HAPPENS NEXT?

After you submit a contact form on accesa.eu, one of our representatives will review the information and get back to you in 1-2 business days.

We will then assign a Technical Presales expert to have a deep dive and assess your requirements and objectives.

The Presales expert will work with a bid team and a Software Architect to prepare a high level project estimation and the Sales expert will provide you with a commercial offer.

We will get back to you within 1 to 2 business days. We will also provide a proposed project allocation and start date after a minimum of 15 days from the deep dive session.

Address: Constanta 12, Cluj-Napoca, Romania