ALVAO, a leading IT Service Management (ITSM) and IT Asset Management (ITAM) solutions provider, has officially announced a strategic partnership with Accesa, a leading technology company with over twenty years of experience in Microsoft technologies and digital transformation. With this partnership, we aim to bring enhanced IT process management and asset management capabilities to businesses across the DACH, UK, and Nordic regions.

This collaboration marks a key milestone for both companies and is rooted in our shared focus on Microsoft platforms. ALVAO's ITSM and ITAM tools are natively integrated with Microsoft 365 and Teams, making them a natural fit for our solution portfolio, which is deeply grounded in the Microsoft ecosystem.

Kicking Off at SITS: The Service Desk & IT Support Show

Underscoring the partnership's strategic importance and customer-centric focus, Accesa and ALVAO are officially launching their collaboration at SITS – The Service Desk & IT Support Show in London. This high-profile industry event serves as the perfect platform to demonstrate our joint vision and commitment to advising and empowering IT teams with practical, scalable solutions.

"Our customers require solutions that work smoothly within Microsoft 365, and that's exactly what ALVAO delivers. Their product fits perfectly into our current portfolio, and the value it brings to IT departments is immediate," said Alex Sima, Head of Portfolio Management at Accesa. "Launching this partnership at SITS reflects our strong intention to help IT teams make informed decisions and adopt tools that truly make a difference."

Complementary Strengths for a Unified Goal

Our strong tech teams have continuously proven their consulting expertise in cloud infrastructure, Microsoft 365 deployments, and digital workplace solutions, helping organisations optimise and modernise their IT operations. With ALVAO now part of our offering, we are equipped to deliver a comprehensive IT management solution that spans from strategic service design to hands-on asset lifecycle management.

For ALVAO, this partnership unlocks valuable access to new markets and leverages our deep local presence and client relationships in the DACH, UK, and Nordic regions.

"At ALVAO, we believe that collaboration is the key to progress," said Radek Grodl, CEO of ALVAO. "This partnership with Accesa is a natural connection, both technologically and culturally. Together, we're committed to helping IT teams streamline their work, reduce complexity, and fully leverage the Microsoft environment they already trust."

What's Next

Following the official announcement at SITS, we will begin rolling out joint customer initiatives, including onboarding sessions, webinars, and solution showcases tailored to regional needs. Early joint projects are already underway, with more expected throughout 2025.